Contact details
Your name, email address, phone number, and business contact details when you send an inquiry.
- Used to reply to you
- Kept with the service record
Privacy policy
This policy explains how Dell Support collects, uses, stores, and protects personal information.
Scope and purpose
The policy applies to visitors, customers, and people who contact our Temescal Valley office.
Dell Support provides printer, computer, and scanner sales, service, and support. We collect information when you browse this site, request service, ask for equipment details, or communicate with our team. We use it to respond, schedule work, and maintain accurate business records.
Information collected
We ask for details that help us identify your request and provide the right support.
Your name, email address, phone number, and business contact details when you send an inquiry.
Printer, computer, or scanner information that helps us understand a repair or purchasing request.
Basic technical data may be recorded when your browser accesses this website.
How information is used
Information helps us answer requests, arrange service, and keep equipment support accurate.
Dell Support uses personal information to respond to messages, prepare equipment recommendations, schedule service, communicate about an active request, process business transactions, and improve site performance. We may also use records to prevent misuse, protect our systems, and meet legal obligations. We do not ask for information unrelated to the service or product you are considering. Please avoid sending passwords, payment card numbers, or other sensitive data through a general inquiry form.
Sharing and protection
We limit access to people and providers who need information to complete a defined business task.
" A service request should contain enough detail to solve the problem, and no more than the work requires.
Your choices
You can contact us about the personal information connected to your request.
Ask what personal information we hold about you and how it is used.
Tell us when contact or equipment details need an update.
You can ask us to stop a particular communication or explain our retention practices.
Privacy questions
Send a privacy question and include the best way to reach you.